Higher Education
Bricks and mortar colleges and universities
around the country are locked in fierce competition, particularly
with online schools. In today’s highly competitive environment,
Student Service departments are tasked with fostering a Student-centered
experience, a critical successful factor in achieving and maintaining
enrollment goals.
As a college professor at the graduate and
undergraduate level, I know my Students expect a high quality
education AND exceptional Student services at all levels of the
institution. Enrollment and registration are typically synonymous
with excitement and anxiety for most Students. The excitement
of a new semester can often be overshadowed by the hassle, confusion
and long lines associated with trying to get the classes you need
for graduation. Putting the ubiquitous cell phone to work for
you as a Student service tool is just good business. Over 85%
of Americans own cell phones and text messaging surpasses voice
calls as the primary use of cell phones.
Student Q’s designers worked
closely with Gwinnett Technical College to build the first queue
management system specifically for colleges and universities.
Key factors included:
- Multiple queue (virtual waiting lines)
capability
- Ability to add and delete queues
- Move Students between queues
- Notify Students via text message
- Enable Students to interact with the
queue system
- Integrated digital display capability
- Multiple logins
- Activity reporting
- Affordability
- No specialized equipment, easy to support
Student Q is more than a communication
device it is a Student relationship tool that can add value to
your institution. Imagine how Student Q can benefit your
university or college? |
